Summary: The Delhi Police have also recovered 25 mobile phones, claiming that he allegedly ordered 166 phones from April to May this year, which is yet to be recovered. How, you ask? Well, the report suggests that every time after ordering a new smartphone, Shivam would raise a request for a refund by claiming the shipping package to be empty.
Creating multiple accounts on the e-commerce website, he began to order the phones and then seeking refunds claiming that it was an empty box. The man has been identified as Shivam Chopra, who is a hotel management graduate. "He used to order costly mobile phones of different companies like Samsung, i-phone, 1 Plus, etc", DCP north-west Milind Mahadeo Dumbere said.
The accused, who has been identified as Shivam Chopra, allegedly ordered almost 166 expensive phones from Amazon India between April to May this year and got refunds worth almost Rs 50 lakh claiming that he had received an empty box. "That's how he earned refunds through gift voucher", said the police.
Following an enquiry, a case was registered with the Delhi Police in August. He claimed for refunds 225 times and was successful 166 times but finally the company got to know about the scam and the police arrested him on Tuesday. After placing the order from some random area he would guide the delivery man to a place where he would accept the package and pay with cash.
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During the questioning, Shivam confessed to the crime and said that once he procured the phones he sold it on another online marketplace OLX or Gaffar market, a west Delhi market for mobiles. In a statement, an Amazon India spokesperson said, "We continue to work closely with the Delhi police and thank them for all their efforts in the investigation".
The duo, now arrested by Delhi Police, have been identified as Shivam Chopra and his accomplice Sachin Jain, residents of city's Tri Nagar.
Shivam managed to carry out the pre-meditated theft by procuring nearly 150 SIM cards under fake identities from a local telecom store owner and created more than 50 email IDs using those numbers.
From each purchase, Chopra made a two-fold profit- once by receiving the refund and later by selling the phone without its box and documents.
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