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IRS electronic filing system breaks down hours before midnight deadline

17 April, 2018, 22:37 | Author: Heidi Alvarez
  • Online Payment Agreement Application | Internal Revenue Service

If you've been trying to pay your taxes on the IRS website today - the deadline for tax filing, and paying - the website is down.

Online payments on IRS.gov are partially down.

A page on the IRS website that allows taxpayers to make a payment is not working for many as of Tuesday morning. It said the payment service, IRS Direct Pay, was experiencing both an unplanned and planned outage.

Visitors to the IRS payment site saw one of two messages: One that says the website is unavailable.

Trump needs more time for tax returns.

David Kautter, the acting I.R.S. commissioner, said at a congressional hearing on Tuesday that "a number of I.R.S. systems were unavailable" and that the agency was working to fix the problem.

The IRS snafu also caused problems for popular third-party tax preparers such as Turbo Tax and H&R Block.

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The IRS discovered the problem early Tuesday morning, Kautter said, and it plans to attempt a "hard reboot" of its system in an effort to address the failures.

As you are no doubt aware, due to the fact that April 15th was on a Sunday and yesterday was a holiday in the District of Columbia, tax returns and payment of any taxes owed are due by midnight tonight.

Payment by credit or debit card is still available, but there are fees ranging between $2 and $3.95 for that option.

Users who are clicking on the "Direct Pay" button on the front of the website are getting an alert that the service is now unavailable - on the day taxes are due - hours before the midnight deadline.

Kautter said taxpayers could continue to use those systems to file, but he said some returns right now were not going through to the IRS. "It sounds terrible. It sounds really bad".

Kudlow clarified that he's sure the agency will "straighten out" the issue.

Taxpayers with complicated returns, or those who are just chronic procrastinators, must apply for a filing extension with the IRS by April 17 or face interest charges and penalties. Online filing is quicker than dropping something in the mail - when the site works, of course.

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