USA: Amazon will now deliver packages to your vehicle!
25 April, 2018, 19:17 | Author: Regina Silva
With better package security being one of the main benefits touted of the service, a critical point of this service will be, effectively, whether customers can trust Amazon with the keys - and that's in terms of cybersecurity, trustworthiness of personnel, and system malfunctions.
Amazon has started to make free deliveries to customers' cars.
Amazon Key, which was launched previous year, also allows homeowners with WiFi-connected locks to unlock their front doors remotely so packages can be left inside.
How many times have you had to return or cancel your delivery only because you or nobody was at home?
"The in-car delivery option is another way Amazon helps ensure that my order is delivered safely and conveniently".
Amazon said in-car delivery is available to Prime members in 37 US cities, with more coming online soon, at no extra cost, using the Amazon Key app. Tens of millions of items are eligible via same-day, two-day and standard shipping. When I returned home to my vehicle parked on a nearby street, the package was safely waiting for me.
The service can now be used by customers with a compatible 2015 or newer Chevrolet, Buick, GMC or Cadillac vehicle with an active OnStar account, and those with a 2015 or newer Volvo vehicle with an active Volvo On Call account.
Amazon Key In-Home works in a similar way - users can remotely unlock their door or allow Amazon package deliverymen to do so and deliver a package inside their home, rather than leaving it outside. They get notifications of their four-hour window, when their courier is on the way and when the package has been delivered. The App also notifies customers when the delivery is on its way, and the package has been delivered.
Amazon stresses that it will authorize the delivery driver before your vehicle is unlocked. Customers can track when their auto was unlocked and relocked in the App's activity feed, and rate their in-car delivery. By turning the customer's vehicle into a mobile storage locker, AMZN can deliver packages virtually anywhere - home, office or even while on vacation.
Customers need to own a supported vehicle.
So what other options are there for a service like Amazon Key that removes the uneasiness involved with letting a complete stranger into your home or auto? "This intersection between transportation and commerce could very well be the next wave of innovation, and we intend to be at the forefront".
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