Amazon introduces Alexa for Hospitality for "engaging guest experiences"

20 June, 2018, 19:09 | Author: Regina Silva
  • Amazon introduces Alexa for Hospitality for

In time, Amazon will support a temporary connection from a guest's Amazon account to the Echo in their room for a more personalised experience, thereafter automatically disconnecting on check-out.

"Marriott has a long track record of innovating for our guests, and we're thrilled to be among the first to offer Alexa for Hospitality", said Jennifer Hsieh, vice president of customer experience innovation at Marriott International, in a statement. Amazon Echo owners spend an average of US$1,700 (RM6,805) a year on Amazon, more than the US$1,300 (RM5,203) Amazon Prime members are estimated to be spending a year on the e-commerce site, CNBC reported earlier this year, citing a report by Consumer Intelligence Research Partners.

The first results of Amazon's new hospitality program will kick off this summer at a number of Marriott International hotels, according to Amazon, though the company is opening invitations to all hospitality companies, starting today. In an equipped room, guests can ask Alexa for hotel information, play music, request housekeeping or order room service without ever having to pick up the phone.

The hospitality industry, from hotels to restaurants to reservation services, have been steadily exploring the implications of voice-activation to keep pace with what travelers want and expect.

Marriott has been particularly aggressive in experimenting with technologies that meet guests' needs for personalization, experimenting with everything from beacons to tablets in rooms to better connect and build loyalty with travelers who stay with them.

Video Compares 3D-Printed 2018 iPhone Mockups with iPhone X
The company says that it believes its sources enough that it is now proceeding with accessories for the larger iPhone X successor. While rumours have suggested a 6.1-inch screen, perhaps it will come in smaller than expected if this mockup is accurate.


Trump adviser Roger Stone reveals new meeting with Russian figure
It's yet another mysteriously obscured contact with Russians, and it's perhaps yet another collusion gray area. The Florida meeting adds another layer of complexity to Stone's involvement in the Russian Federation probe.


Meghan makes debut at Royal Ascot with Prince Harry
Prince Charles was widely celebrated for walking Meghan Markle to the altar in his place . I can't think of a better replacement than someone like Prince Charles ", he said.


Other users asked if they would be able to "unplug" the devices, and expressed concern over Amazon eavesdropping. A hotel will be able to measure engagement and link it with guest feedback to see how they can improve services to enhance the experience. "For us, this is particularly interesting because our guests are quickly adopting this technology and intelligence in their lives today".

As for booking services through channels like Alexa, Marriott isn't going that far (yet, at least).

Several media reports suggested that Marriott had piloted the use of several voice-assistant technology providers before settling on Amazon, including Apple's Homepod powered by Siri.

In addition to providing information like pool hours or fitness center locations, Amazon says the service can be configured by hospitality providers to allow guests to control and adjust in-room devices like lights, thermostats, blinds, and TVs. It works with a range of existing hospitality solution providers like DigiValet, Intelity, Nuvola, and Volara.

Recommended:

  • Hornets Finalizing Deal To Send Dwight Howard To Brooklyn Nets

    Hornets Finalizing Deal To Send Dwight Howard To Brooklyn Nets

    The Nets are sending the Hornets two future second-round draft picks with cash consideration as well, league sources said. Mozgov, 31, averaged 4.2 points per game and 3.2 rebounds in 31 games for the Nets last season.
    Gregg Popovich flying to California in attempt to meet with Kawhi Leonard

    Gregg Popovich flying to California in attempt to meet with Kawhi Leonard

    Gregg Popovich flew to San Diego Tuesday to meet with Kawhi Leonard with hopes of mending fences, according to multiple reports . Leonard is eligible to sign a five-year, $219 million super max contract with the Spurs this summer.

    Brazil hold their breath as superstar Neymar limps out of training

    He underwent surgery on the foot before making his return to football in Brazil's warm-up games for the World Cup . Brazil were hit by Neymar's decision to sit out Tuesday's training session because of a pain in his right ankle.
  • Meghan Markle leads Royals at Ascot

    Meghan Markle leads Royals at Ascot

    Lainey Gossip claims that fee was hardly "small" as Piers claims, but it was actually "in the neighborhood of $50,000-60,000". The visit is at the request of Her Majesty's Government. "Ya think? If you're so anxious about Dad, demonstrate it".
    Starbucks closing 150 stores

    Starbucks closing 150 stores

    Starbucks Corp. said it will close more coffee shops in the increasingly crowded USA market where it was a pioneer. One area executives have targeted is wasted product, which costs Starbucks $500 million a year in the U.S.

    Trump justifies separation of children from migrant parents

    Speaking before an event on space Monday, he argued that immigration laws which he blamed for the policy are "horrible and tough". After his remarks, the president raised eyebrows by walking across the stage, arms outstretched, and embracing a USA flag.
  • Saudi Arabia FIFA World Cup 2018 team plane catches fire, players safe

    Saudi Arabia FIFA World Cup 2018 team plane catches fire, players safe

    Replays show that the Uruguay centurion has a point but the goal-kick stands and Saudi Arabia have possession. La Celeste can book their place in the round of 16 with a victory over Saudi Arabia in Rostov.
    Ronaldo Seeks Encore Against Morocco

    Ronaldo Seeks Encore Against Morocco

    Aside from Ronaldo, PSG attacker Goncalo Guedes looked a real threat on the break. Fernando Santos has no injury concerns heading into the game.
    PS4 Cross-platform Block is About the Money, Said Ex-Sony Dev

    PS4 Cross-platform Block is About the Money, Said Ex-Sony Dev

    If you own Rocket League or Minecraft on Switch, you can play with your friends on Xbox One or PC, but not your friends on PS4. PlayStation Hits will launch on 18 July and features more than 20 PS4 titles at a permanent low price of $19.99/£15.99.
  • England's World Cup win over Tunisia gets biggest TV audience of 2018

    England's World Cup win over Tunisia gets biggest TV audience of 2018

    I am pretty sure there were many fans waiting to berate the players at fulltime before Kane's late victor . Tunisia was a tough game for us but we proved to ourselves we can step up in the big moment.
    Details on Reasoning Behind Big Cass' WWE Release

    Details on Reasoning Behind Big Cass' WWE Release

    According to Pro Wrestling Sheet , Big Cass was sacked from WWE due to multiple incidents and not one certain reason. There's no news yet on the reasons behind his release or who made the decision, Cass or WWE .

    Trump defends separating families at USA border, ‘politically correct or not’

    Republicans left the wide-ranging talk in the Capitol in good spirits but still unsure if they have the votes to pass a bill . That bill has not been finalized but leaders hope to vote on it later this week, along with another more conservative option.


Popular

"Bitcoin Could Break the Internet, Central Bank Overseer Says" - Bloomberg | $6,507.45
In the debate about cryptocurrencies , its judgment is that they have no future. Records of cryptocurrency transactions are kept on a digital ledger.

Hamas suppresses anti-division protest in Gaza
In what the military described as a response to the blazes, Israeli jets struck nine Hamas targets in northern Gaza on Monday. The IDF said one rocket fired into Gaza struck a auto belonging to a group that launched the balloons into Israel .

Trump defiant as outrage over family separations grows
He did say he supported 'the bill.' He just doesn't - he's not specific, you know, he does things his own way", retiring Rep. After his remarks, the president raised eyebrows by walking across the stage, arms outstretched, and embracing a U.S. flag.

WWE 2k19 cover character officially announced
They fought back into the ring, with Nakamura introducing a table that he set up in the middle of the ring. So let the quest begin to face me for one million dollars.

New Suzuki Jimny unveiled
There's a touchscreen infotainment system high on the dash with most the controls, like the window switches on the dashboard, too. The car's design reflects its 4x4 status, taking influence from earlier-generation Jimnys with a simple, box-shaped body.

First Poster Arrives For Creed II
The film is produced by Irwin Winkler, Charles Winkler, William Chartoff, David Winkler, Kevin King-Templeton, and Stallone. Directed by Ryan Coogler , the original Creed brought in a total domestic gross of $109.8 million against a $35 budget.

Disney Ups Its Bid For Fox To $71.3 Billion
Comcast's current bid was already poised to load the company up with debt, and its shares have fallen 18 per cent this year. Fox has attempted to acquire the portion of Sky that it doesn't already own, but Comcast swooped in with a higher bid.

Maddow breaks down reading AP story on 'tender age' shelters
The "tender age" facilities reportedly house children with special needs and those younger than 13. Later, Maddow took to Twitter to apologise for her emotional breakdown, writing: "Ugh, I'm sorry".

Portugal 'stronger than Morocco', says Andre Silva
Pepe, the Portuguese centre-half, was more open about the wonderful first game of his teammate. We are very happy with him and his performance - and that of all other players.

I wish I was like Cristiano Ronaldo, admits Spain striker Diego Costa
Cristiano Ronaldo's hat-trick against Spain helped Portugal draw the match against a formidable team, in a Group B encounter. Kick off from Rostov-on-Don is 11pm and the game is live and exclusive on the Now TV World Cup channels .