The company this afternoon denied The Information's report on "very early stage" testing of Duplex for call centers.
If Google was looking to bring Duplex into call centres, it wouldn't be the first tech giant to consider rolling its AI into the telemarketing industry.
Regardless of what side of the fence you are on regarding the credibility of its Duplex voice technology, so far it has only been shown in applications that enhance the company's AI assistant. A report from a year ago, again from The Information, claims that Amazon is planning to import the same natural language processing that powers Alexa into call centres. "We're now focused on consumer use cases for the Duplex technology where we can help people get things done, rather than applying it to potential enterprise use cases".
According to the report, some big worldwide companies are already in the early stages of testing the Google Duplex AI technology for use in their own applications like call centers to answer consumers' questions. The technology is an expansion of its Google Assistant AI that is meant to sound much more human.
China imposes retaliatory duties on 800 goods from US
The company's executives issued an urgent plea for USA lawmakers last week to apply the breaks for the tariffs . What do China and Russian Federation say? "No one will emerge as a victor from trade war , it benefits no one".
Caroline Wozniacki stunned in Wimbledon second round
In addition to her title on the hard courts in Australia, she's twice been the runner-up on that surface at the U.S. The former world number one asked the umpire if there was something that could be sprayed to keep the bugs away.
The primary use case mentioned in today's report is call centers, specifically the booming cloud-based market where Duplex's uncanny naturalness might serve as an advantage. In this example, the company's lead in natural language processing allows it to understand a wider range of user responses for a longer period before handing off to a human.
Duplex would handle simple calls for the insurance company, and if the customer started asking complex questions the bot can't handle a human would step in, according to the report.
There is precedent for Google making Duplex available to third-parties. The API can be used to transcribe a customer's call and distinguish 2-4 speakers, while taking into account background noise, static, and hold music. The interested company remains unnamed, but it is reported to be a large insurance company.
Google, to be sure, has already retooled the way Duplex interacts on calls just a bit since showing it off at I/O. After public outcryat the implication of people in the future not knowing whether they were talking to humans or machines, Google adapted the bot's introduction so it clearly explains it's not a human.
We are not sure when OnePlus would release the stable version, with all these new features, for the OnePlus 5 and 5T. But this is not all because the OnePlus 5 and OnePlus 5T can now dispose of it without risk, project Treble .
A spokesman for Public Health England (PHE) said "it is not believed that there is a significant health risk to the wider public". British police, who confirmed the link Sunday evening at a press conference, declared the situation a "major incident".
The president said U.S. tariffs on an additional $US16 billion in Chinese goods are set to take effect in two weeks. The products, all sold on Chinese e-commerce platforms, ranged from pet food to mixed nuts and whiskey.
It's now in Xbox Game Preview with an official launch coming later, and this Xbox One version has brought a few updates with it. FastStartFirst introduced three weeks ago for Alpha and Alpha Skip Ahead Insider rings, FastStart now arrives for all.
Canadian police have laid more than two dozen charges in a deadly collision between the Humboldt Broncos team bus and a lorry. If convicted of risky operation of motor vehicle causing death, Sidhu faces "upwards of 14 years", authorities said.
Last season, Anthony averaged 16.2 points on 40.4 per cent shooting in 78 games with the Thunder, his first season with them. Oklahoma City has since made a number of other moves - including re-signing both Paul George and Jerami Grant .
Musk began by suggesting a potential solution to help rescue the team and their coach who went missing late last month. The Boring Company is an infrastructure and tunnel construction company, while SpaceX is Musk's aerospace venture.
Cave rescue experts have said it could be safest to simply supply the boys where they are, and wait for the flooding to subside. He said: "I would like to send greetings and a lot of strength to the authorities and the families of these 12 children".
By getting Ontario out of the carbon tax business , Ford claims that taxpayers across the province will breathe a sigh of relief. Cap and trade, a carbon tax by another name, raises prices on goods and services rather than the taxes on them.
It all started with a tweet that read, "My boyfriend and I asked a woman to switch seats with me so we could sit together ". Needless to say, Rosey and her boyfriend were thrilled. "Back from the bathroom together ", Blair wrote .
Solid Swedes to make England wait
The quarterfinals of this World Cup has seen an unbalanced draw, which has made one side quite light compared to the other. So, we're gonna have to unsettle them: get in their faces.
Iran says Trump rhetoric to raise oil prices to $100
The IEA, in its June oil market report estimated that OPEC had only 1.14 million barrels a day of spare capacity in the near term. Trump also tweeted on the topic two weeks ago saying he hoped OPEC would increase production in an effort to keep prices down.
Micron products barred from China in patent spat
It said the U.S. company's products infringed on three of its patents related to DDR4, SSDs, and graphic card memory. UMC shares jumped more than 3% in morning trading in Taiwan on Wednesday but ended the day flat.