The company this afternoon denied The Information's report on "very early stage" testing of Duplex for call centers.
If Google was looking to bring Duplex into call centres, it wouldn't be the first tech giant to consider rolling its AI into the telemarketing industry.
Regardless of what side of the fence you are on regarding the credibility of its Duplex voice technology, so far it has only been shown in applications that enhance the company's AI assistant. A report from a year ago, again from The Information, claims that Amazon is planning to import the same natural language processing that powers Alexa into call centres. "We're now focused on consumer use cases for the Duplex technology where we can help people get things done, rather than applying it to potential enterprise use cases".
According to the report, some big worldwide companies are already in the early stages of testing the Google Duplex AI technology for use in their own applications like call centers to answer consumers' questions. The technology is an expansion of its Google Assistant AI that is meant to sound much more human.
Caroline Wozniacki stunned in Wimbledon second round
In addition to her title on the hard courts in Australia, she's twice been the runner-up on that surface at the U.S. The former world number one asked the umpire if there was something that could be sprayed to keep the bugs away.
The primary use case mentioned in today's report is call centers, specifically the booming cloud-based market where Duplex's uncanny naturalness might serve as an advantage. In this example, the company's lead in natural language processing allows it to understand a wider range of user responses for a longer period before handing off to a human.
Duplex would handle simple calls for the insurance company, and if the customer started asking complex questions the bot can't handle a human would step in, according to the report.
There is precedent for Google making Duplex available to third-parties. The API can be used to transcribe a customer's call and distinguish 2-4 speakers, while taking into account background noise, static, and hold music. The interested company remains unnamed, but it is reported to be a large insurance company.
Google, to be sure, has already retooled the way Duplex interacts on calls just a bit since showing it off at I/O. After public outcryat the implication of people in the future not knowing whether they were talking to humans or machines, Google adapted the bot's introduction so it clearly explains it's not a human.
The president said U.S. tariffs on an additional $US16 billion in Chinese goods are set to take effect in two weeks. The products, all sold on Chinese e-commerce platforms, ranged from pet food to mixed nuts and whiskey.
Given what has happened so far Brazil would have to consider themselves the favorites to win the whole thing. Brazil is favourites to win the World Cup ahead of their quarter-final against Belgium in Kazan on Friday .
CBS News White House correspondent Mark Knoller said the Dutch leader was "clearly in disbelief at the lack of decorum". When Trump kept going, Rutte said while smiling to reporters: "It will not be positive".
The IEA, in its June oil market report estimated that OPEC had only 1.14 million barrels a day of spare capacity in the near term. Trump also tweeted on the topic two weeks ago saying he hoped OPEC would increase production in an effort to keep prices down.
It said the U.S. company's products infringed on three of its patents related to DDR4, SSDs, and graphic card memory. UMC shares jumped more than 3% in morning trading in Taiwan on Wednesday but ended the day flat.
The next challenge will be to transfer the frozen embryos to the surrogate mothers to establish and carry the pregnancy to term. The first rhino embryos which have been created in a test tube can help save the rhinos by high-tech assisted reproduction.
Tony Parker's time in San Antonio is over, after 17 seasons and four National Basketball Association championships. There was interest in San Antonio to bring him back, but regrettably only in a reduced role.
Diver Dies Trying To Save Stranded Thai Boys
Cave rescue experts have said it could be safest to simply supply the boys where they are, and wait for the flooding to subside. He said: "I would like to send greetings and a lot of strength to the authorities and the families of these 12 children".
Woman Documents Plane Passengers' Meeting On Twitter
It all started with a tweet that read, "My boyfriend and I asked a woman to switch seats with me so we could sit together ". Needless to say, Rosey and her boyfriend were thrilled. "Back from the bathroom together ", Blair wrote .
Texas mom shoots man who allegedly stole SUV with kids inside
The suspect is expected to face charges including two counts of unlawful restraint and unauthorized use of a motor vehicle. Though Booker-Hicks said she initially intended only to fire a warning shot, she did not appear too upset with the result.