The company this afternoon denied The Information's report on "very early stage" testing of Duplex for call centers.
If Google was looking to bring Duplex into call centres, it wouldn't be the first tech giant to consider rolling its AI into the telemarketing industry.
Regardless of what side of the fence you are on regarding the credibility of its Duplex voice technology, so far it has only been shown in applications that enhance the company's AI assistant. A report from a year ago, again from The Information, claims that Amazon is planning to import the same natural language processing that powers Alexa into call centres. "We're now focused on consumer use cases for the Duplex technology where we can help people get things done, rather than applying it to potential enterprise use cases".
According to the report, some big worldwide companies are already in the early stages of testing the Google Duplex AI technology for use in their own applications like call centers to answer consumers' questions. The technology is an expansion of its Google Assistant AI that is meant to sound much more human.
The primary use case mentioned in today's report is call centers, specifically the booming cloud-based market where Duplex's uncanny naturalness might serve as an advantage. In this example, the company's lead in natural language processing allows it to understand a wider range of user responses for a longer period before handing off to a human.
Duplex would handle simple calls for the insurance company, and if the customer started asking complex questions the bot can't handle a human would step in, according to the report.
There is precedent for Google making Duplex available to third-parties. The API can be used to transcribe a customer's call and distinguish 2-4 speakers, while taking into account background noise, static, and hold music. The interested company remains unnamed, but it is reported to be a large insurance company.
Google, to be sure, has already retooled the way Duplex interacts on calls just a bit since showing it off at I/O. After public outcryat the implication of people in the future not knowing whether they were talking to humans or machines, Google adapted the bot's introduction so it clearly explains it's not a human.
The IEA, in its June oil market report estimated that OPEC had only 1.14 million barrels a day of spare capacity in the near term. Trump also tweeted on the topic two weeks ago saying he hoped OPEC would increase production in an effort to keep prices down.
Belgium saw off the challenge of Brazil with a mature performance and a superb showing from Kevin De Bruyne in particular. But when the team goes on the attack, it does so in a way that it can't be caught off guard defensively.
CBS News White House correspondent Mark Knoller said the Dutch leader was "clearly in disbelief at the lack of decorum". When Trump kept going, Rutte said while smiling to reporters: "It will not be positive".
We are not sure when OnePlus would release the stable version, with all these new features, for the OnePlus 5 and 5T. But this is not all because the OnePlus 5 and OnePlus 5T can now dispose of it without risk, project Treble .
The president said U.S. tariffs on an additional $US16 billion in Chinese goods are set to take effect in two weeks. The products, all sold on Chinese e-commerce platforms, ranged from pet food to mixed nuts and whiskey.
Canadian police have laid more than two dozen charges in a deadly collision between the Humboldt Broncos team bus and a lorry. If convicted of risky operation of motor vehicle causing death, Sidhu faces "upwards of 14 years", authorities said.
Musk began by suggesting a potential solution to help rescue the team and their coach who went missing late last month. The Boring Company is an infrastructure and tunnel construction company, while SpaceX is Musk's aerospace venture.
The suspect is expected to face charges including two counts of unlawful restraint and unauthorized use of a motor vehicle. Though Booker-Hicks said she initially intended only to fire a warning shot, she did not appear too upset with the result.
The coach plays to the strengths of the players and if you underestimate them then you are in trouble. Sweden have scored twice from set plays, while England have scored three, the most at the tournament.
It all started with a tweet that read, "My boyfriend and I asked a woman to switch seats with me so we could sit together ". Needless to say, Rosey and her boyfriend were thrilled. "Back from the bathroom together ", Blair wrote .
The views expressed therein are not necessarily those of stlucianewsonline.com, its sponsors or advertisers. Beryl intensified in the Atlantic Ocean, just one day after developing into a tropical storm.
Solid Swedes to make England wait
The quarterfinals of this World Cup has seen an unbalanced draw, which has made one side quite light compared to the other. So, we're gonna have to unsettle them: get in their faces.
Hawaii becomes first state to ban certain suncreens
Oxybenzone and octinoxate, which are in most sunscreen products, are believed by scientists to be toxic to coral reefs . The bill , which Hawaii Governor David Ige signed on Tuesday, will not go into effect until 2021.
"Explain Nerve Agent Attack":Britain To Russia
A spokesman for Public Health England (PHE) said "it is not believed that there is a significant health risk to the wider public". British police, who confirmed the link Sunday evening at a press conference, declared the situation a "major incident".