Microsoft's Surface Pro 6 is 'a pain in the butt' to fix

21 October, 2018, 21:10 | Author: Sammy Rose
  • Surface Pro 6 Surface Laptop 2 earn terrible'repairability scores from iFixit

With the newest Surface Laptop and Surface Pro, however, you won't really have that peace of mind, as iFixit's findings for the two devices show. For most customers, this will not be an issue, as Microsoft handles the repairs under warranty and often replaces the units with new ones for customers.

Even for the Surface Connect port, you would have to take off the entire display assembly. iFixit says the battery of the device continues to be hard to access and is "severely glued" in place, much like the original Surface Laptop 2.

The Surface Pro 6 also comes under fire for not having removable storage, and iFixit concludes that, overall, the complex construction of the hybrid makes any fix work very fiddly compared to other tablets, and the device is "just as un-upgradable and un-repairable as ever". Furthermore, the connector for the battery is pinned underneath the motherboard requiring "near total disassembly" to access it.

Microsoft's Surface Pro 6 got a repairability score of 1 out of 10, which is not any better than last year's Surface Pro (or the Surface Pro 5, or the Surface Pro 2018, or whatever you call it - bad branding is bad).

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The Surface Pro 6 went on sale this week, and it's already available with $90 to $230 off depending on the configuration that you buy.

"Complex construction makes all disassembly and reassembly tedious in comparison to other tablets", it added.

Speaking of glue, Microsoft seems to have used a lot of it with the Surface Pro 6, as iFixit notes that the battery is firmly glued into place.

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