Faulty Pixel users to get up to $500 from Google

18 May, 2019, 04:39 | Author: Sammy Rose
  • Can cheaper Pixel resurrect Google's smartphone dream

Google's new Pixel 3a and 3a XL phones have the potential to be the company's most widely adopted yet, with a competitive price and greater carrier availability.

The company was accused of deliberately selling devices with defects after it emerged that a number of devices had broken microphones caused by a hairline crack in the solder.

A class action lawsuit was filed against Google for launching faulty Pixel devices.

Soon after their launch in October 2016, hundreds of Pixel owners reported not being able to make calls, record audio with the camera app, or use Google Assistant because of a hardware fault that affected the microphone.

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That's a lot of handsets, despite the fact that Google has said repeatedly that the problem affected less than one per cent of Pixel and Pixel XL devices. Anyone who owned a single device could get up to $350, and owners who experienced no problems could still get up to $20.

Google and Huawei have previously settled a class action lawsuit over bootloop issues on Google's Nexus 6P, while LG has settled a lawsuit over bootloop issues on several Android phones, including Google's Nexus 5X. The unlucky customers who experienced the problem a few times because of faulty replacements are the ones who can claim $500.

A final decision will be made by the courts on 5 June, and if the deal is approved Google will start splashing the cash. This is why we wanted to ask you if, a couple of years after plastic phones went into a coma, you are now bothered by the housing of Google's new midrangers.

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