NAB joins Apple Pay for contactless payments from iPhones

23 May, 2019, 03:25 | Author: Regina Silva
  • NAB Customers Are Finally Gonna Be Able To Use Apple Pay From Today

As of yesterday, Apply Pay was adopted by the third of Australia's big four banks, leaving Westpac as the sole institution that has yet to make the payment method available to its customers.

Subsequently, Bendigo and Adelaide Bank quietly adopted Apple Pay. CBA capitulated in January this year, and in May extended its availability from consumer to business card holders.

All iPhone owners from the iPhone 6 onwards should support it, which basically means any iPhone in the past five years will handle payments, as will that smartwatch Apple puts out in the Apple Watch.

"As part of our transformation, we are investing significantly in our technology and digital services to support our customers to manage their money how they choose", NAB chief customer experience officer Rachel Slade said. "We're continuing to listen to customer feedback and take action to become the bank our customers want".

At the beginning of May, when iTWire asked NAB whether it had any plans to offer Apple Pay, the bank was unwilling to give an indication either way. For more information, visit NAB's Apple Pay information page here.

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Prior to the determination from the ACCC, the banks baulked at settling for payment alternatives such as Android Pay, calling them "unrealistic" in the Australian market.

Nearly two years later, in January 2019, Commonwealth Bank joined the party.

Contactless payment on mobiles continues to grow in Australia, with the country having one of the most advanced tap-and-go payment systems.

National Australia Bank is the latest of the big four banks to enable Apple Pay, after indicating it was open to the prospect in December past year.

It's no wonder the banks have given in to the customer's demands.

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